Privacy & Data Protection
A comprehensive disclosure of how we collect, process, secure, and automatically purge your data.
1. Privacy Charter Scope
VFS Global acts solely as an administrative partner to diplomatic missions (embassies, high commissions, and consulates). This Privacy Charter describes our strict guidelines regarding personal data collection, biometric processing, data transmission, and automated deletion systems in Bangladesh.
By pre-registering your visa details on our online portals or attending biometric scheduling slots at our physical centers, you consent to the secure data cycles described under this policy. VFS Global processes all information under absolute regulatory alignment with sovereign national directives and global data protection guidelines.
2. Information We Collect
We only collect personal information that is strictly required to facilitate the administrative visa process. This data is split into three primary classifications:
| Data Group | Specific Parameters Captured | Administrative Purpose |
|---|---|---|
| Demographic & Passport Data | Passport numbers, full names, dates of birth, expiry timelines, and visa category codes. | Verifying passport authenticity and completing the pre-registration log. |
| Biometric Variables | 10-digit optical fingerprint scans and digital high-resolution facial portraits. | Executing sovereign visa requirements on behalf of partner embassies. |
| Processing Metadata | Receipt numbers, appointment timings, courier delivery parameters, and payment status details. | Managing appointment scheduling queues and handling dispatch deliveries. |
3. Information Collection Channels
VFS Global operates transparent collection streams. We collect candidate details exclusively through the following validated pipelines:
- Online Scheduler Portal: Data inputted by the applicant when securing slots on our [appointment.php](file:///c:/Users/MY/Desktop/vfs/appointment.php) pre-registration modules.
- Physical Centre Desk: Verification of original passports and capture of biometric fingerprints inside our secure private cabins.
- Authorized Payment Intermediaries: Transaction logging through secure mobile banking interfaces (bKash/Nagad/Rocket) or designated local bank systems.
4. Sovereign Data Processing Mandates
All candidate credential processing adheres strictly to non-judgmental sovereign limits. VFS Global plays zero role in the appraisal, holds, or approvals of visas. The processing stages perform the following specific actions:
Embassy Integration
Captured biometric data packages and passport demographic logs are directly synchronized with target diplomatic servers on the following business day.
Secure Transmission
Data pathways operate top-level end-to-end encryption frameworks to protect metrics from external sniffing or decryption attempts during transfer.
5. Automated Purging & Data Retention
VFS Global maintains strict limits on data storage to ensure maximum applicant protection. We enforce automatic purging rules for all personal profiles:
Biometric Record Auto-Purging Directive
To safeguard applicant identities, all fingerprint logs and visual portraits are automatically and permanently deleted from our localized database structures immediately upon successful synchronization with the destination embassy servers. VFS Global retains zero permanent biometric records.
Basic tracking records and receipt metadata are retained only as long as necessary to complete your processing cycle (usually within 30 days of passport handover) or as dictated by standard sovereign retention covenants, after which they are permanently deleted.
6. Technical Security Safeguards
Our localized infrastructure implements robust, state-of-the-art protection layers to isolate applicant parameters from unauthorized penetration:
- TLS 1.3 Encryption: All online data communications operate under active Transport Layer Security (TLS 1.3) protocols.
- HMAC Signature Verification: Integrity verification loops block manual database tamperings.
- Server Directory Isolation: System files and uploaded attachments are saved behind restricted directory configurations.
7. Candidate Privacy Rights
Applicants holding registered records with VFS Global retain absolute rights over their demographic data, in perfect alignment with data regulations:
- Right of Access: You can verify your tracking status and pre-registered parameters by typing your ID on our [track.php](file:///c:/Users/MY/Desktop/vfs/track.php) tool.
- Right of Rectification: If administrative errors are detected in your profile data before biometric capture, you can edit inputs or request desk corrections.
- Right to Deletion: You may request early purging of transaction metadata, subject to sovereign legal processing constraints.
Initiate Your Secure Application Profile
Complete your pre-registration online, verify your passport parameters, and secure your biometric collection appointment slot.